How Women Have a Marketing Edge

Authenticity is defined in Webster's dictionary as the quality of being trustworthy, or genuine. Yesterday, I met with yet another female entrepreneur who echoed what I've been saying for some time. Even though both of us came up through the "traditional" ranks of sales and sales training, neither of us felt comfortable or authentic, employing the techniques we had been taught -- largely by men. Although we both established successful careers using these techniques, they were the first things we dropped from our repertoires when we went out on our own.

Thank goodness, astute women are realizing that we don't need to act or work like men, to get ahead. In fact, many recent studies have shown that we can literally kill ourselves by trying to work the same way as men. As women, we have innate attributes that give us an incredible edge in business -- particularly in today's still-fragile economy. Let's face it, the state of our present economy is as much about trust (or lack thereof) and authenticity, as it is about money.

One of the enviable attributes that women have in business (and in particular, marketing) is that we have a different way of looking at things. By having very good social-perception and the ability to empathize, females tend to be extremely effective at negotiating and bringing people together. Women's intuition -- not always looked upon as a professional skill -- is tremendously helpful in picking up clues that are not necessarily voiced by the person with whom we are communicating. I think that this innate ability to pick up on unseen messages is what makes us really good in the new realm of "virtual business." It allows us to be so much more effective in conducting teleseminars and working with virtual assistants, prospects and clients, where we don't always have the ability to see each other face-to-face.

The ability to see things on the radar that our male counterparts may overlook, is another powerful difference in how we lead. In my opinion, marketing is more about leadership and communicating, than it is about the ability to sell. Our communication skills allow us to connect with prospects, team-members and others in a way that builds that all-important Know, Like and Trust Factor. Techniques or specifics of your particular industry can add another layer of competency, but it's the underlying connection that builds the foundation of success in your chosen field. As coach and writer, Martha Beck said, "Real power is usually unspectacular, a simple setting aside of fear that allows the free flow of love. But it changes everything."

We are seeing more and more high-profile women working to forge "partnerships of purpose," a term that British Prime Minister, Gordon Brown, recently coined. On commenting about moving forward in these trying times, Mr. Brown said that we conquer our fear of the future, with our faith in the future. Taking that one step further, more of our prospective clients are looking to conquer their distrust of how they've been sold or marketed to in the past -- by placing their business with people with whom they can have faith.

How can women's authenticity be detrimental? As with every positive, there is a polar opposite. In general, women are not as good at self-promotion as men. Recent studies show that while men often exaggerate their accomplishments (we all know that really big-fish story, right?) women frequently downplay their accomplishments. In mentoring clients, I often find that women are so good at deferring praise to their support or team-members, that they actually give away their power.

Your Assignment, Should You Choose To Accept It:

Make a list of at least 5 accomplishments or moments in your life when you were most proud. Attribute emotions and feelings that you experienced that made each of those moments memorable. What is it you're most self-satisfied about?
Tip: Don't give away your power by saying I'm most proud of having had my children. How could you re-phrase that? Perhaps something like, "I'm most proud of the values that I have taught my kids which is reflected in how they treat others."

Make sure that your list of accomplishments includes at least some that relate to success in business or your career. Again, as wives and mothers, we tend to downplay or negate business achievements in favor of what we do for our families. Men seldom do that.

Now, find a way to weave your accomplishments into your 30- or 60-second "elevator speech." Ladies: this is NOT bragging! If you don't have a good elevator speech that positions yourself in your niche, that outlines your accomplishments, how are your prospects going to see why they should place their trust in you and your competency? It's not enough for you to know you're doing a great job -- you've got to be recognized for that. It's called "shameless self-promotion."
Tip: I teach you how to craft a really good elevator speech in my one-on-one coaching and my mentoring programs, by the way:>)

Write down three to five names of female leaders you admire and the qualities that you admire in them. You might want to pick up some biographies of women you look up to. Examples that come to mind are Oprah Winfrey, Sarah Palin (whether you agree with her or not:>) Ellen Degeneres, or Maya Angelou. Your leaders might not be household names, but there is something about them that you admire and perhaps aspire to.
Tip: Don't make the mistake of thinking that your role models don't brag about themselves. While that might seem true on the outside, I guarantee you that in order to achieve the levels of success they have, they've engaged in frequent self-promotion.

Next time you're in a tough spot or needing to make an important decision, ask yourself: how would so-and-so handle that? What would she do in my situation?

Whether it's marketing, sales or leading others, our authenticity and genuineness of purpose are the most important attributes we bring to the business arena. The only thing that keeps us from being authentic is fear: fear of what people might think, fear of offending others or of being hurt ourselves -- whatever it might be for you. Don't let that fear of showing people who you really are, hold you back from your greatness. Today, more than ever before -- this is your time to shine.

Now that you're ready to use some of these principles to build your business, don't forget that you'll need really compelling marketing to communicate your message authentically and effectively. If you are tired of trying bits and pieces of various programs that just don't seem to fit together or work for you, then it's time to take action and invest in a step-by-step Blueprint that will cut months, if not years, off your client attraction program. The New Clients By Design Blueprint(TM) is your ultimate system that contains only the steps that work and that build on each other. No fluff, no new-fangled ideas that sound good but in reality, don't work or only work for a few. This system will position you head and shoulders above the competition in your niche, and allow you to play bigger, faster. It will teach you how set up the systems once, that will have you attracting all the ideal clients you need naturally and comfortably, forever. This is the ultimate system all in one place, that you can implement quickly, easily and without spending a fortune. Everything you need -- the tools, scripts, templates, have all been designed with efficiency but simplicity, in mind. You can get it at NewClients By Design.com.

©2009 Karen Dodd Group of Companies

WANT TO USE THIS ARTICLE IN YOUR EZINE OR WEBSITE? No problem! But here's what you MUST include:

Karen Dodd, Marketing and Client Attraction Specialist, is founder of the New Clients By Design Blueprint System(TM), the Ultimate Formula to attract more clients, make more income and carve out the time-freedom that made you start your business in the first place. To get your F.R.E.E. audio CD by mail and receive Karen's popular weekly ezine that focuses on marketing & client attraction highlights, visit www.NewClientsByDesign.com

How Determining Your Value Attracts More IDEAL Clients

by Karen Dodd

In last week's marketing assignment I asked you to first, focus on your Vision for yourself and your business. I asked you to consider:
 why you started your business in the first place
 if you wanted to work more on your business than in it, and
 whether you want to remain as a "solo-preneur" or if you want expand and add staff
Would it surprise you to know that everything you do in your business -- from what value you provide your clients, to what you charge, what kind of hours you work, and what types of clients you attract -- all comes down to what LEGACY you are committed to creating?

Determining your Purpose and turning it into your business, should become your Mission.Your mission and how you plan to take that to the marketplace and serve, is what determines who you are, what you contribute, and what you will eventually be known for when you leave this earth.

Regardless of whether you are a photographer, an interior designer, a health and nutrition expert...you name it, it isn't about what you do that counts to your clients -- it's about the transformation that you help them produce. Put another way, it's not the process of what you do that causes a prospective client to invest in your product or service -- it's the results they believe they will achieve by working with you -- that determines your value in the marketplace.By focusing on communicating your transformational value to your prospect, you can actually work less and charge more.

Very often, when I start mentoring a client, they feel that in order to make more income, they either have to work harder or -- that they need to add more "stuff" to their product offering, in order to justify charging more. Or, they simply deduce that they need more paying clients to bring in more revenue.

Instead of trying to attract a greater volume of clients, what if you could attract less clients who each represent greater value to your business? By being clear on your Mission and your Transformational Value, you can do exactly that. But, you have to stop selling what you do!

By working with less clients who pay you more, you are accomplishing a number of significant things -- for both yourself and your clients. Let's just explore that.

1. When you work less hours with less clients, you can afford to serve them more effectively. If you believe that your contribution is to serve others (which I do), this premise allows you to be more effective in transforming the lives of those you work with. You will find yourself more able to be fully present, less stressed and more "intimate" in your work with them. You can afford to provide much more hands-on support when you serve less people.

2. If you build your value on higher-priced products/services, you can afford to stay in the game long enough to truly be of service. How would you feel if you knew you were providing really good value but couldn't afford to stay in business because you weren't charging enough? Then one day, someone (many people) call, only to find you've gone out of business? Or worse, you've become a burned-out wreck! You can't serve others if you don't serve yourself and your needs first.

3. By charging more for better results, you actually develop client loyalty. The more "skin in the game" they have, the more likely it is they will continue to buy from you over and over. They will also provide you with more high-quality referrals because they can point to tangible changes for which you were responsible. Think about it: if they know your product/service produces results, why would they want to switch to investing in an unknown?

Understand that people only part with their money to avoid pain, or achieve gain. If you focus more on communicating how working with you will accomplish that, you will find yourself doing less pursuing and more attracting. After all, there is nothing less attractive than the stereo-typical concept of a "pushy salesperson," right? When you pursue a prospective client, they only have two options. First, they resist or run the other way (or stall on making a decision), or second, they submit...often not very enthusiastically.

By focusing on a "transformational business model," you learn how to communicate the value of moving ahead with you, in a true and "holistic" way. Using heart-centered principles, you can help your prospect see how not moving ahead, affects all aspects of their life -- not just what your product or service directly addresses.

Your mentoring assignment -- should you choose to accept it:

What is your Mission? What Legacy do you wish to create? By getting really clear on this, you are better able to answer the next question, which is....

What is your Transformational Value? Write out exactly what results someone will achieve by working with you or purchasing your products. Be sure to keep you and what you do, out of the equation. This is all about them! What will their life look like when they avoid the pain or achieve the gain?

Write out exactly what you will say the next time someone asks, "What does it cost to work with you (buy your product, etc.)?"
Tip: If you are not 100% prepared for this question -- or you give them a number right up front, you may as well kiss the prospect goodbye! Abraham Lincoln would spend 2 hours sharpening his axe and one hour cutting down the tree. Knowing how to communicate value -- versus quoting your price -- will be one of the most significant things you will do in your business. It will allow you to work less, attract the right clients, and take your business -- and your income -- to the next BIG level!


Need some help to figure out how to really focus in on implementing these tips? Then be sure to go to my Events page to get more information about my Inside Every Woman There's a Millionaire® Tea Party. If you are not in our local marketplace, then click here to register for my small group 5-week teleclass.

[Editor's note: Karen is available to work with you one-on-one, to help you identify your niche and implement a step-by-step strategy to build your business and attract your ideal clients. Please email her at Karen@KarenDodd.com for more information.]


©2009 Karen Dodd International

WANT TO USE THIS ARTICLE IN YOUR EZINE OR WEBSITE? No problem! But here's what you MUST include:
Working with everyone from moms to millionaires, Karen Dodd helps you connect with your unique gifts and talents, ignite your passion, and take inspired action so you can Focus On The Dream(TM). To learn how you can start or move your business to a level that you've only dreamed of, register now for Karen's free articles at: www.Karendodd.com.

Vision + Consistency = Tons of Clients!

by Karen Dodd

Why do you think that top business consultants advise you to build your new business as if you were going to sell it? To answer that, let me share how I learned this the hard way, with the very first business I ever owned.

Back in the early 80's, I had the tremendous good fortune to have been invited to build a small food outlet in a new and trendy area of Vancouver called Granville Island. The concept of having a public market on a man-made island which had previously been a foundry, was the beginning of moving consumers from mega grocery chains, back to shopping at Ma & Pop-type shops. My shop was profitable from day one -- which was quite a feat -- as at that time, you expected to be two to five years into your business before it was in the black.

I remember as if it was yesterday, a conversation with my accountant right after he had gone over my balance sheet. I was a little nervous because although I knew we had really good cash flow, I actually had no idea if I was making money or not. He put down my paperwork, took off his glasses and said to me, "Okay, now's the time to dump it." I was horrified! I erroneously thought I had had a really bad year. However, he went on to explain that this was the very best position I could have been in and that it was the ideal time to sell.

But do you know what? The business was my baby -- I had no idea what I would do if I sold it -- and I told him so. Want to know what he said? "Who cares? Take the money, go chill out on a beach and figure out what you want to do next."

The end result is that I didn't sell that business, and it languished for another two or three years, at which point I was burned out and needed to sell it -- and didn't get nearly the price that I would have if I'd sold earlier on. Why do you think I procrastinated on selling and moving ahead? Lack of VISION. If I had been building that business, knowing I was going to sell it at it's most successful point, I would have been much more aggressive in developing my marketing, keeping it in a highly profitable position -- and I would have had a succession plan for myself.

Even if you are in a highly personal consulting-type business, where you are really the business, always be thinking -- what would I be doing in my business if I was expecting to be bought over by a successful company. Besides having that VISION, the second part of the equation is how are you going to build the client-base or goodwill that will become your best asset? Which brings me back to the business consultant I talked to earlier this week.

As was my experience with my retail store, he had found himself in the fortunate position of never having to market his business. In his case, he worked solely by referral and up until a year ago, actually had potential business slipping through his fingers because he was too busy to follow up. In fact, he brought a partner in for that very reason. Nice problem to have, for sure.

Well, guess what happened? The economy changed and people started to pull in their horns. Although he is still doing very well, relative to his competitors, he now realizes that he needs to start marketing -- and he's starting from scratch at the worst possible time -- when he needs clients! It's a bit like going to the bank for a line of credit when you need it, rather than planning in advance and putting it in place when you don't actually require the money.

The sad part is that this gentleman's situation is not unique. In fact, I would say it's pretty well the norm. Most solo-entrepreneurs and professionals spend so much time working at their craft and doing what they do well, that they typically don't give marketing much thought. Sometimes they differentiate marketing their business, from sales or advertising. However, the reality today is that marketing is all of those things -- and in order to avoid going the well when it's dry, you simply must have a marketing system that operates automatically.

The good news, is that your marketing system can be put in place fairly quickly and with relatively little expense. Here's your marketing assignment for your own business or practice:

1. Focus on your vision for yourself and your business. Why did you start your business in the first place? Over time, do you want to work more on your business than in it? Do you want to stay as a sole practitioner or do you want to expand and add staff? No matter the answer, pretend that you're going to one day be bought out by a hugely successful organization, and build with that in mind.

2. Using your answers from the first question, determine what you need to do to add to or change your product mix. For example, if you want to stay a solo-entrepreneur (without expanding locations or adding staff), what products or services could you develop that would add more value to your customers? Focus on knowledge and expertise that you already have, rather than reinventing the wheel. One of my clients who owns a wine-making store decided to rent out his luxurious RV and designed driving routes his customers needed to take wine-tours. It worked phenomenally well!

3. Reconnect with your clients and prospects. Take advantage of high-tech tools to become high-touch -- things like a weekly or bi-weekly ezine, blog or a simple email that provides tips and tools that your market would find helpful. Save customers the time and money they would otherwise have to spend to get that information for themselves. If you're not sure what they would find valuable, use a survey service like Survey Monkey (it's fre*e and easy to use) to find out. Just be sure to keep it to no more than five or six well thought out questions that only takes a couple of minutes to complete. Alternatively, send an email asking, "What is the #1 challenge that you are experiencing in your business today?" My favorite is: "If I could give you one gift that would help you in your business today, what would it be?"

4. Using the information gleaned from Question 3, figure out what your prospects and clients would willingly pay for, if you provided it to them? Could you package your expertise into an E-book, home study system or a teleclass? These can be priced anywhere from a low of $49 to several hundred or thousands of dollars. The key here is that you're creating passive and leveraged streams of income, without investing dollars in business expansion, ie. having a second business location.

5. Create an irresistible fre*e offer. Could you give away a Special Report, a CD of you being interviewed, or a fre*e teleclass -- all to do with what you do and how learning this information from you, can further your clients' business success? Get creative. You could even put a 2-minute audio or video on your website or in an email, enticing them to grab your fre*e offer.

6. Use the "buddy system." Many professionals that I work with, fill their client funnel by doing monthly or quarterly Client Appreciation Seminars. Typically, you'd provide breakfast or lunch and bring in guest speakers (many of whom will do it no charge for the exposure). I've had clients who have invited their customers for cooking demos, how to improve your golf swing, or travel presentations. To really capitalize on this opportunity, make it clear in the invitation that they are to bring a friend or colleague as a guest. Then when you call to follow up, ask for their friend's name and address so you can send them a personal invitation.

We all know that jet pilots don't actually sit there and steer the plane for the eight or nine hours it takes to cross the Atlantic. Instead, the plane is on auto-pilot and the pilot and co-pilot monitor their progress and make course corrections from time to time.

Don't wait until your "plane-full" of clients runs off course! Do you have the vision for your business and know exactly how you're going to keep a steady stream of ideal clients walking through your door? By taking this assignment seriously and starting to think of these things now, your ideas will become the fuel that keeps your marketing machine running automatically.

Be sure to read next week's In Focus: Success & Marketing Highlights to discover how to attract more clients purposefully -- eliminating the feast or famine that tends to plague solo entrepreneurs.


Need some help to figure out how to really focus in on implementing these tips? Then be sure to go to my Events page to get more information about my Inside Every Woman There's a Millionaire® Tea Party. If you are not in our local marketplace, then click here to register for my small group 5-week teleclass.

[Editor's note: Karen is available to work with you one-on-one, to help you identify your niche and implement a step-by-step strategy to build your business and attract your ideal clients. Please email her at Karen@KarenDodd.com for more information.]


©2009 Karen Dodd International

WANT TO USE THIS ARTICLE IN YOUR EZINE OR WEBSITE? No problem! But here's what you MUST include:
Working with everyone from moms to millionaires, Karen Dodd helps you connect with your unique gifts and talents, ignite your passion, and take inspired action so you can Focus On The Dream(TM). To learn how you can start or move your business to a level that you've only dreamed of, register now for Karen's free articles at: www.Karendodd.com.

Attract New Clients By Design

by Karen Dodd

In last week's article, I asked you to imagine waking up tomorrow morning to find that you have 3 new clients who are waving their hands and saying, "I'm ready to buy -- now!" They have self-selected, they are pre-qualified and are fully prepared to pay your fee or buy your product. You have attracted them, using a marketing system that works like a well-oiled machine and they have specifically sought you out because you are known as an expert in your niche.

What would this well-oiled "marketing system" look like, you ask. While it's impossible to go into a step-by-step discussion in this article, this would be a great time to probe a little deeper into the why, the how and the where of your marketing machine.

Let's start with why would you want to market. To attract clients and make more money would be the obvious answer, but I think that to market authentically, it goes deeper than that.

Just as each of us has God-given talents that define who we are and what our life purpose is, I believe we are obligated to share those talents with others. The only way of letting people know what we offer, is to market. Please do not confuse marketing with advertising. I know a lot of entrepreneurs -- the majority, actually-- who do all of their business through marketing, with no formal advertising whatsoever. I'm not saying you shouldn't advertise; I just want you to make that distinction, before we move on.

In the marketing world there are two basic types of marketing. One is called "push-through" marketing and the other is "pull through" marketing. An example of push-through marketing is just about everything you see on television that plugs a product or service. This method relies very heavily -- if not exclusively -- on advertising. Advertising can be expensive and unless you know what you're doing, it often does not provide the return on investment that a small business owner needs. It definitely doesn't work overnight.

Pull-through marketing on the other hand, is really what it sounds like. Due to your personality, your compelling marketing methods and your visibility, it's like extending a hand to a prospect who literally is looking for the lifeline you offer them. Through your marketing efforts, they see YOU as the way to avoid pain (less cost, less stress) or to achieve gain (time freedom, more income, more expertise).

In order to use pull-through marketing effectively, it's critical that you do 4 things:

1. Get 100%, undeniably, irrefutably, crystal clear on who your target market is.
The biggest mistake I see entrepreneurs make is they are afraid to narrow their niche, especially when they're first starting out. It's natural to want to be all things to all people because you're trying to get your business up and running and in the black as soon as possible, right? Wrong. This is one of those times when you want to "slow down to speed up." Take the time necessary to figure out exactly who your market is -- and in turn it will make the next steps a lot easier.

Mentoring challenge: Write a profile of your ideal client or customer. Give him or her a name, their age, where they live, their lifestyle, married, single....you get the idea. You're not always going to be able attract the absolute ideal client all the time, but aim high -- it will give you much more clarity with which to craft your marketing message. Later, when you get so busy you have to turn away business (yes, it will happen!) you will be much better able to prioritize which clients to work with.

2. Get really clear on what your ideal client's biggest problems are.
Again, clarity is critical because if you can't tell someone in 30 - 60 seconds why you and your product or service are the absolute best option to solve their problem, your lack of clarity will consciously or unconsciously affect their decision-making. What I often see happening in this area, is that you tell the prospect about your process rather than the desired outcome they can expect when they work with you.

Mentoring challenge: Write out your "60-second commercial" and practice it with a friend -- or ideally a mastermind buddy -- who will give you honest feedback.
Avoid using labels to describe what you do. Instead of telling someone you're an accountant, tell them what you can do for them that will make their life easier. Be crystal clear about what you offer and not only what's in it for them -- but why you are clearly the best person to serve their needs. If you are not sure what they need or why you're the one, you need to drill down until you are.

3. Mirror their motivators in your written, verbal and online marketing.
When you know who your ideal client is and what their typical biggest problems are, you are in an ideal position to mirror that back to them at every opportunity. This is not being manipulative; it is being helpful. Your prospects don't need more friends; they need the right person to solve their problems. Be sure to use the solutions you provide in your tag line, on your business cards, on your website...everywhere. When you know what motivates your ideal client you have real, usable and powerful information in the palm of your hands. Use it!

Mentoring challenge: Write down all the problems that your ideal prospect brings to you. Reflect back on real issues that have come up, and then write out exactly -- using their language -- what you would mirror back in your solution. Make sure that your marketing materials have all the components of what prospects will get by working with you, what makes you unique in what you do and weave in some examples of other clients you've worked with, that addressed this same problem.

4. What to do if you're not yet an "expert" in your field.
As an entrepreneur, do not discount the advantage of having a Ph.D in results. Yes, it would be nice if you had written a book or been interviewed on TV, radio and in newspapers -- but we all have to start somewhere. If you have chosen a particular niche, it is often because you had that particular problem and there was no one at that time, to help you with it. When you share your compelling story in your online or offline marketing, it very often draws them to you (pull-through marketing) and your solutions. On your website or in your brochure, ask questions like, "Do you find yourself struggling with...?" or "Are you frustrated by...?"

On a personal note, I have had clients work with me solely because when I related my story, it hit them so hard in their own heart, that they instantly were attracted to me and they knew I could help them. Never underestimate the power of an emotional connection with someone. As small business owners or independent associates, that's one of the edges we have over huge corporations.

Mentoring challenge:
ASK, ASK, ASK rather than tell, tell, tell! As I'm talking about marketing versus sales here, I mean this rhetorically. If you're not sure what I mean, go to my homepage at www.karendodd.com and see what the first thing is that jumps out at you?

Finally, it's virtually impossible to change and improve your marketing machine without help (otherwise you'd be doing it, right?) We all need the help of mentors or role-models. It's a cliche, but we don't know what we don't know.

Now you know Why you want to market and a little bit of the How, you need to implement the What. Find a marketing mentor or coach who fits your personality, and who can teach you their specific, step-by-step marketing system. You want to choose a coach you feel comfortable with, but remember -- you want someone who is going to challenge you, much like playing tennis with someone who is "better" than you. You can't continue doing the same thing and expect different results.

I know for sure -- that this hot and muggy morning, I definitely would have quit my Pilates routine had my personal trainer not been there to challenge and encourage me! Likewise, if someone isn't there to coach and guide you to better performance in your business, the more things will remain the same.

[Editor's note: Karen is available to work with you one-on-one, to help you identify your market niche and automate your marketing strategy, so you can work less and enjoy more income. Please email her at Karen@KarenDodd.com for more information.]


©2009 Karen Dodd International

WANT TO USE THIS ARTICLE IN YOUR EZINE OR WEBSITE? No problem! But here's what you MUST include:
Working with everyone from Moms to Millionaires, Karen Dodd helps you connect with your unique gifts and talents, ignite your passion, and take inspired action so you can Focus On The Dream(TM). To learn how you can start or move your business to a level that you've only dreamed of, register now for Karen's free articles at: www.Karendodd.com.